Frequently Asked Questions (FAQ)
FREQUENTLY ASKED QUESTIONS
Welcome to Aadya's Fashion Blings — your destination for authentic handloom sarees and soulful jewelry. Below you'll find answers to some common questions. We're always here to help if you need more information.
1. About Our Products
Q: Are your sarees pure handloom? Yes! Every saree in our collection is a genuine handloom piece, handcrafted by skilled Indian artisans. We proudly support India's weaving heritage and bring you authentic, tradition-rich drapes.
Q: Do your sarees come with the Handloom Mark? Most of our sarees come with the Handloom Mark — a government-issued symbol of authenticity. Each product description will clearly mention if the mark is included.
Q: Do your sarees include blouse pieces? Our sarees are curated in their most authentic, heritage form. Many are woven without a blouse piece, honoring traditional weaving practices — giving you the freedom to style your saree with a blouse of your choice. Each listing will clearly specify whether a blouse piece is included.
Q: Why don't some sarees come with a blouse piece? Authentic handloom sarees — especially Dhaniakhali, Jamdani, and Khadi — are traditionally woven without a blouse piece. This is not a limitation but a reflection of the true heritage weaving process. It also gives you the creative freedom to pair your saree with a blouse that truly expresses your personal style.
Q: Where can I find blouses to pair with my saree? We've got you covered! We have recently introduced our exclusive Signature Blouse Collection — a curated range of stitched blouses specifically designed to complement our handloom sarees. Each blouse is thoughtfully crafted to match the aesthetic, fabric weight, and colour palette of our saree collections.
Explore our Signature Blouse Collection here: www.aadyasfashionblings.com/collections/complete-your-look-with-our-signature-blouse-collection
Q: Are the blouses in your Signature Collection ready to wear? Yes! Our Signature Blouses are fully stitched and ready to wear. Simply choose your size at checkout. If you need styling guidance or help matching a blouse to your saree, WhatsApp us at +91 74390 57371 — we're happy to help personally.
Q: I noticed small marks or loose threads on my saree. Is that normal? Yes — these are signs of a true handwoven saree. Slight irregularities such as pulled threads, minor thread shifts, or chalk/charcoal markings (used by weavers to align patterns) are a natural part of the weaving process. They do not affect the quality or beauty of the saree and are beautiful reminders of the human hands and heritage behind every weave.
Q: What materials are used in your jewelry? Our jewelry pieces are crafted using oxidised metals, brass, imitation stones, and other skin-friendly materials depending on the design. Materials are clearly listed under each product.
Q: Are your jewelry items hypoallergenic? While we source quality materials that are generally skin-safe, we recommend checking individual product details before purchase. If you have specific allergies, feel free to contact us before ordering.
2. Styling, Sizing & Customization
Q: Do you provide blouse stitching or tailoring services? Our Signature Blouse Collection offers fully stitched, ready-to-wear blouses curated to complement our handloom sarees. For custom stitching or tailoring beyond our collection, we recommend consulting a local tailor with your saree fabric.
Q: Can jewelry be customized? Some designs may be available for customization depending on stock and feasibility. Feel free to WhatsApp or email us your request and we'll do our best to assist.
3. Ordering & Payment
Q: How do I place an order? Browse our collection, select the items you love, and click "Add to Cart." Proceed to checkout, fill in your details, choose your payment method, and confirm your order. You'll receive an order confirmation email once your purchase is complete.
Q: What payment methods do you accept? We offer a range of secure and flexible payment options:
- UPI
- Credit & Debit Cards
- Net Banking
- Cash on Delivery (COD) — available on select PIN codes
Q: Do you offer Cash on Delivery (COD)? Yes, COD is available for domestic orders on select PIN codes. Please note: if a COD delivery is missed or refused without prior notice, a re-shipping fee of ₹250 will be charged for redelivery.
Q: How do I cancel or modify my order? Orders are processed quickly once placed. If you need to cancel or modify, please contact us immediately at care@aadyasfashionblings.com or WhatsApp +91 74390 57371. We'll do our best to assist before dispatch.
4. Shipping & Delivery
Q: How much does shipping cost? We offer FREE shipping on all prepaid orders across India — no minimum order value required.
Q: How long will it take to receive my order? Orders are processed within 2–3 business days and delivered within 5–7 business days after dispatch. Remote or rural PIN codes may take 2–3 additional days.
Q: Do you ship internationally? Currently, we ship within India only. International shipping is not available at this time, but we hope to expand in the future.
Q: Can I track my order? Yes! Once your order is dispatched, a tracking link will be shared via email and WhatsApp so you can follow your order in real time.
5. Returns, Refunds & Exchanges
Q: What should I do if I receive a damaged or incorrect product? We take full responsibility for damaged or incorrect items. Please contact us within 48 hours of delivery at care@aadyasfashionblings.com or WhatsApp +91 74390 57371 with your order number and clear photos. Once verified, we will arrange a full refund or replacement — your choice.
Q: Can I return or exchange my saree or jewelry? Due to the exclusive, handcrafted, and limited-edition nature of our collections, we do not accept returns for change of mind. However, we offer store credit within 7 days of delivery for genuine concerns, evaluated on a case-by-case basis. To request store credit, email us within 7 days with your order number and reason. Store credit is valid for 6 months.
Q: What cannot be returned? We are unable to process returns or exchanges for:
- Change of mind after delivery
- Slight colour variation due to screen/photography differences
- Natural weave irregularities or slub texture (characteristic of handloom)
- Items that have been worn, washed, or altered
6. Privacy & Security
Q: Is my personal information secure? Yes, we take your privacy seriously. Your personal information is securely stored and used only for processing orders, providing customer support, and improving your shopping experience. We do not sell your information to third parties. For full details, please read our Privacy Policy at www.aadyasfashionblings.com/policies/privacy-policy.
7. Other Questions
Q: Do you offer gift cards? Not at this time, but we're constantly working to improve our offerings — stay tuned!
Q: How can I contact customer service? We're just a message away!
- Email: care@aadyasfashionblings.com
- WhatsApp: +91 74390 57371
- Call: +91 93229 15682
- Response time: Within 24 hours on business days
